DT Christmas Newsletter 2025

A year of growth, resilience and team spirit Reviewing the activities in our road division in 2025, the road leadership team says it was all about adapting to change ROAD

I n another year characterised by changes in customs and border processes, we reflect on our preparedness and continued collaboration to remain compliant and deliver best in-class service. ICS2 and forthcoming changes to regime 42 (Smart Border) have further demonstrated the high regard in which we are held during times of change. While competitors fight for position on social media, our calm and professional approach is helping clients navigate new rules with confidence. Changing of the guard We welcomed Barry Tucker to the European Management team in September, taking the baton from Angela Kennedy. Barry’s focus will be on putting his own stamp on the department alongside the capable Manchester Export team. 2026 will also bring leadership changes in the Coleshill European department, but with home-grown talent ready at all levels, these handovers promise to be smooth and successful. Platinum jubilee This year marked 70 years of cooperation with Müller Gysin in Switzerland . Founded in 1933 Müller Gysin is our longest serving Road partner. In 1955 as Sir Winston Churchill resigned, and the Warsaw Pact was signed in response to NATO, our famously neutral friends in Basel began serving our clients in the UK—Swiss trade.

The service launched at the beginning of November and already we are seeing volumes well ahead of expectations, and sales colleagues are working through some significant sales leads. Control Tower news It’s been another busy year at the Dartford Control Tower, handling an impressive 2,400 partner-paid import jobs each month — up from 2,330 in 2024. This growth is a testament to

the team’s commitment to efficiency, accuracy, and exceptional service. Despite customs hurdles and the occasional delivery challenge, the team has kept freight moving with market leading transit times. Export CPOs Our export team has delivered a strong performance, driving major improvements across Europe. Weekly departures to Prague now run in collaboration with Manchester LPO, cutting costs and boosting competitiveness in theCzech Republic. The German service, after a challenging start involving swap bodies in January, now offers improved transit times and restores pre-Brexit schedules alongside the Netherlands service, supported by Davies Turner Air Cargo’s night-desk customs team. Daily departures using swap bodies between Birmingham, Dartford and Mönchengladbach add 40 cu m of feeder space each way, optimising costs. We’re also proud to be ICS2/ELO ready two months ahead of schedule — paving Bristol has seen an evolving customer landscape, with some consolidating EU shipments and others increasing shipment sizes. While we bid farewell to a long-standing customer moving to EU warehousing, we’ve welcomed new opportunities, including Seasalt Clothing and Wiska, with more on the horizon. Our growth in logistics storage and pick-and-pack services has been a highlight, and we’re excited to partner with Davies Turner Logistics to expand these capabilities. As the Control Tower for Davies Turner’s Portugal service, we’ve transitioned from Noatum to Torrestir and look forward to building a strong relationship. the way for a successful 2026. Many changes at Bristol

Danny & Jason with Tommy Baumann MD M ü ller Gysin

The friendship endures, and at the Transport Logistics event in Munich this year Danny and Jason were presented with a commemorative Swiss Cowbell by managing director Tommy Baumann. Something old, something new From the oldest partner, to our most recent. Not known for making unnecessary partner changes, we have over a number of years been researching fresh options on the Portuguese market, but had not taken the leap. A fresh and exciting opportunity came to us late in August, and a last-minute trip to Porto allowed us to strike a new deal with Torrestir, a leading family-owned company headquartered in Porto.

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